engineering cooperation in three stages
LISTEN
DEVELOP DOCUMENTATION
WORK TOGETHER
- How do members of this Department interact?
- How do they feel about their lives in the Department?
- Individual stories, shared in confidence with the consultant, reveal the key issues that need to be addressed.
WORK TOGETHER
DEVELOP DOCUMENTATION
WORK TOGETHER
- Full Department meetings are organized around the issues that the Department needs to address.
- In these meetings all participants are encouraged to engage with civility and sincerity to share their point of view, as well as possible solutions to the issues faced.
- The objective is to restore the Department's ability to support dialogue, de
- Full Department meetings are organized around the issues that the Department needs to address.
- In these meetings all participants are encouraged to engage with civility and sincerity to share their point of view, as well as possible solutions to the issues faced.
- The objective is to restore the Department's ability to support dialogue, develop shared understanding and exercise self-governance.
- Democratic decision making on key issues is encouraged
DEVELOP DOCUMENTATION
DEVELOP DOCUMENTATION
DEVELOP DOCUMENTATION
- Documentation falls into three main categories: communication protocols, strategic briefs and Departmental policy briefs. These are tailored to the Department's needs. The following are examples.
- If faculty members fail to honor basic rules of civility, a document outlining "Rules of Engagement" is developed to address the specific comm
- Documentation falls into three main categories: communication protocols, strategic briefs and Departmental policy briefs. These are tailored to the Department's needs. The following are examples.
- If faculty members fail to honor basic rules of civility, a document outlining "Rules of Engagement" is developed to address the specific communication issues.
- If a Department appears unfocused a strategic guide to the development of a mission statement may be in order.
- If a Department's key administrative posts are closed to all but a few, bylaws may need to be revisited.
- In some cases, the ways in which bylaws support or inhibit self-governance and collective decision making may need to be examined.
CONSULTING FOR OMBUDS OFFICES ON FACULTY ISSUES
In her dual role as tenured faculty member and ombudsman Catherine Langlois has developed insight into the unique perspective that a faculty member brings to the ombuds office. As a consultant, she offers expert advice on faculty issues to University Ombuds offices. This can include advising on generic or specific faculty cases as well as the development of marketing strategies, or presentations addressed to faculty.